Privacy Policy
Last Updated: February 5, 2026
1. Introduction
Welcome to PSP.Pro (Proper Sports Performance). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PSP.Pro platform and training services.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Book training sessions
- Use our PSP.Pro dashboard
- Contact us with inquiries
- Subscribe to our newsletter or communications
This information may include: name, email address, phone number, date of birth, athletic position, training goals, performance metrics (velocity data, drill completion), payment information, and other information you choose to provide.
3. How We Use Your Information
We use the information we collect to:
- Provide and manage your training services and PSP.Pro access
- Process your bookings and payments
- Track your athletic performance and progress
- Send you training updates, drill assignments, and performance reports
- Communicate with you about your account and services
- Improve our platform and services
- Comply with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored securely using industry-standard encryption. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Your assigned coaches and trainers (to provide your training services)
- Service providers (payment processors, email services, analytics)
- Legal authorities (when required by law)
6. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account and all associated data
- Opt-out of marketing communications at any time
- Export a copy of your personal data in portable format
Logged-in users can exercise these rights directly in Settings → Privacy & Data. You can download your data, manage marketing preferences, or permanently delete your account there. You may also contact us at privacy@propersports.pro for manual assistance.
7. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: Request disclosure of the personal information we collect, use, or share
- Right to Delete: Request deletion of your personal information
- Right to Correct: Request correction of inaccurate personal information
- Right to Opt-Out: Opt-out of the sale or sharing of personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights
We do not sell your personal information to third parties, and we do not share it for cross-context behavioral advertising.
To exercise your California privacy rights, visit Settings → Privacy & Data or contact privacy@propersports.pro. Do Not Sell or Share My Personal Information
Do Not Sell or Share: PSP.Pro does not sell or share personal information. If you still wish to opt out of any future data sharing, email privacy@propersports.pro with subject "Do Not Sell — California Opt-Out".
8. Cookies and Tracking
We use essential cookies for authentication and session management (required for the platform to function). We may use optional analytics cookies to improve your experience. You can manage your cookie preferences using the cookie consent banner when you first visit the site, or by contacting us.
9. Children's Privacy (COPPA)
Our services are used by athletes of all ages, including minors. Athletes under 13 may not self-register and must be enrolled directly by a coach or admin. Athletes ages 13–17 must provide parent or guardian contact information at signup, and we notify the parent or guardian when an account is created. We do not use minor athletes' data for marketing or share it with third parties. Parents may contact privacy@propersports.pro to review, correct, or delete their child's information at any time.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@propersports.pro
Address: Proper Sports Performance, Chesapeake, VA
Phone: (757) 377-2089